Sending Bulk SMS Reminders
The SMS Reminders feature can send SMS messages from MedicalDirector Bluechip to a mobile phone.
Before you begin
The message transfer is managed by a third party with whom you must register in order to send SMS messages.
About this task
There are two components to upgrading your SMS registration:
- Initialising the new SMS registration from within MedicalDirector Bluechip
- Configuring your proxy in order to send scheduled SMS messages
Single (SMS Selected Patient) or Bulk SMS (Bulk) message functionality is available.
Procedure
- Both Single and Bulk SMS options are accessed from SMS located in the top-right of the Appointment Book. For this example a Bulk SMS will be processed. Click SMS and then select Bulk.
- The Bulk SMS Wizard displays, advising you that it will guide you through the steps to send the bulk SMS. Click Next
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Step 1 of the Bulk SMS Wizard appears. Select the customised from the drop down list, or create a new for the patient in the free text area. Click Next
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Step 2 of the Bulk SMS Wizard appears. Select a date/time range, practitioners and/or group. This will only include the appointments that meet the criteria that have been selected. Click Next
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Step 3 of the Bulk SMS Wizard displays. Select the Appointment Type(s) required for each practitioner. There must be at least one type selected for each practitioner. Click Next
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Step 4 of the Bulk SMS Wizard appears. This provides the list of patients that will receive the bulk SMS. Tick to view the patients that are excluded from the list on the basis that they have either opted out of receiving SMS messages or have no mobile phone number recorded.
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Step 5 of the Bulk SMS Wizard appears. An must be completed to determine if there enough credit to send SMS messages to all of the selected patients. Click SMS Credit Check to perform this check. Once the credit check results come back as successful, click Finish.
