Refunds
- Refunds/Write-Offs: Refunding Allocations After Banking - Running Time: 02:43
- Refunds/Write-Offs: Refunding a Credit Payment - Running Time: 02:11
- Refunds/Write-Offs: Refunding Payments - Running Time: 01:40
- Refunds/Write-Offs: Write-Offs - Running Time: 01:48
A refund generally occurs where the Practice gives money back to the patient after banking has already been finalised.
Only users with permission to write-off and refund will be able to issue refunds. Only the user profiles of 'Practice Manager' and 'Front Desk Manager' have this permission level assigned to them by default.