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Finance
Manage accounts, fees, claiming, billing and banking in Bluechip.
Refunds

Finance
Manage accounts, fees, claiming, billing and banking in Bluechip.
- Account Management
  In Bluechip, the term Account refers to a record of accounting transactions.
- Fee and Service Item Management
- Billing and Online Claiming
- Receipts
- Banking and EFTPOS
- Refunds
  - Refunding a Prepayment/Overpayment
  - Refund an Allocated, Banked Invoiced
    This refund process is used when the invoice and receipt has been allocated, and the receipt has been banked.
  - Refund a Banked Prepayment Receipt
    This refund process is used when a banked prepayment amount is on file and the amount is to be refunded to the Patient.
  - Credit Payment Refunds
- VMoney
  Manage VMoney payments from NSW Health.

Refunds

Refunds/Write-Offs: Refunding Allocations After Banking - Running Time: 02:43
Refunds/Write-Offs: Refunding a Credit Payment - Running Time: 02:11
Refunds/Write-Offs: Refunding Payments - Running Time: 01:40
Refunds/Write-Offs: Write-Offs - Running Time: 01:48

A refund generally occurs where the Practice gives money back to the patient after banking has already been finalised.

Only users with permission to write-off and refund will be able to issue refunds. Only the user profiles of 'Practice Manager' and 'Front Desk Manager' have this permission level assigned to them by default.