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Communications
Send SMS messages or letters and add documents.
SMS
Send SMS messages from Bluechip.
Configuring SMS Reminders
Reply Behaviour

Communications
Send SMS messages or letters and add documents.
- Documents
- Letters
  Write letters on behalf of a patient.
- Transferring Documents and Letters to Clinical
- SMS
  Send SMS messages from Bluechip.
  - SMS Recommendations
  - Registering for SMS Reminders
  - Alpha Tags in Bluechip
  - Practitioner SMS Setup
  - Patient Setup for SMS Reminders
    You can use SMS Reminders for all patients, unless you specify otherwise.
  - Configuring SMS Reminders
    - Standard Messages for SMS Reminders
      You can create standard messages (templates) for each of the Practitioners in your Bluechip database, as well as a default 'Practice-wide' standard message.
    - Message Schedule Tab
    - Status Tab
    - Reply Behaviour
    - Recall Messages for SMS Reminders
      You can create recall messages (templates) for each of the Practitioners in your Bluechip database, as well as a default 'Practice-wide' message.
  - Individual Reminders
    Send SMS Reminders to a single recipient.
  - Bulk Reminders
  - Changing Your SMS Password
  - Scheduling Messages (SMS Reminders)
  - SMS Audit Log
  - Merge Fields
  - SMS Credits
  - Checking Your Auto-Renew Status
  - Troubleshooting (SMS Reminders)
- Templates

Reply Behaviour

Configure how Bluechip interprets SMS replies from your patients with the Reply Behaviour tab.

Each type of reply (Confirmation, Cancellation, or Opt Out) is pre-configured to accept default replies such as "Yes" or "Y" for example, as shown in the image below. Here you can record additional accepted replies.