To Send Messages via SMS Reminders

Before you begin

Procedure

  1. Either:
    • From the Bluechip main screen select SMS > Send Single SMS Message
    • Select an appointment in the Appointment Book, and click SMS
    • Right-click an appointment and select Send SMS from the menu
    • Click F3 - SMS Message in the Patient Details window of a patient file.
      The SMS Message window appears.

  2. Create your SMS Message, by either:
    • Selecting which message template you want to base this SMS on. Message templates are created via SMS Messages Setup, or
    • Creating a new message by editing the content within the SMS Message window.

      By right-clicking in the message body you can access a menu of merge fields that you can then insert into your message at the insertion point. These field codes act as place holders for information, and will be replaced automatically when you send the message.

      For example, if you enter the field code [PatName], this will insert the name of the patient for whom you are creating the message. See SMS Reminders (Merge Fields) for more information.

      Note:
      you must click where you want to place the merge field, before right-clicking and selecting it, to ensure that the field is inserted in the correct place.
  3. Enter the mobile phone number to which you want to send the message.

    If an ad-hoc message is being created from a patient's details or the Appointment Book, you cannot edit the mobile phone number, as it is sourced from the patient's record.

  4. Click Send when you are ready to send your message.

    Click Preview button at the top-left of the SMS Reminders Setup window to preview your standard message.

    Click Revert button to revert the text you've entered to the default SMS Reminders message, which is "[PatGiven], you have an appointment with [PractName] on [ApptDate] at [ApptTime]".

Results