To Apply a Bad Debt Status to a Patient's Account

Before you begin

Procedure

  1. Open the patient's record.
  2. Select Accounts from the margin menu.

  3. Select an account and click Open Existing Account The list of invoices for that account are displayed.

  4. Select an invoice and then click Account Details. The Account Details window appears.

  5. Click Ellipsis button Ellipsis within the Status field. The Account Status window appears.

  6. Select the Referred to Debt Collector option.
  7. Click Ellipsis button Ellipsis to select a debt collector.
  8. Enter the date on which the referral was made into the remaining text box.
  9. Click OK.

Results

  • When searching for patients, you will notice that this patient has a pink Bad Debt warning on the Search window.
  • If an attempt is made to make an appointment for this patient, a warning appears reminding the user of the patient's status.
  • If an attempt is made to create an invoice or receipt for this patient, a warning appears reminding the user of the patient's status.
  • On the patient's Accounts window, the Status column will display BAD DEBT.