To Manually-Receipt a Claim

Before you begin

Procedure

  1. To begin manually-receipting an ECLIPSE claim, locate the claim you want to receipt, and either:
    • Double-click the claim.
    • Select the claim, and click Open.
  2. In the ECLIPSE-IMC Claim Results window, click Manual Receipting.

  3. For claims that do not have a status of either Finalised or Awaiting Payment Report, the following message is displayed:


    • If you click No, the process is cancelled and you are returned to the ECLIPSE-IMC Claim Results window.
    • If you click Yes, the New Receipt window is displayed(see Step 3).
  4. For claims that have a status of Awaiting Payment Report, the following message is displayed:

    • If you click No, you will be presented with New Receipt window to manually receipt the claim (see Step 3).
    • If you click Yes, Bluechip automatically creates a receipt for the claim based on the amount details given in the Processing Report and finalises the claim, after which the status of the claim reads Manually Receipted.
  5. You will be prompted to confirm that you want to receipt the claim manually, after which the New Receipt window is displayed.