To Reactivate a Practitioner Record

Before you begin

Note:
to reactivate a deactivated practitioner record you will be required to contact MedicalDirector Customer Service and quote them a specific activation number, which is generated during the reactivation process (as explained below).

Procedure

  1. Within BC Secure, ensure you have selected the Practitioners menu.
  2. Locate and select the practitioner record that you want to reactivate.
  3. Click

    The Bluechip Authorisation window appears.
  4. Contact MedicalDirector Customer Service on 1300 300 161 and quote the generated number presented to you on the Authorisation window. You will be given a 'response' number which you must enter into the field provided.
  5. Once you have entered the 'response' number given to you by MedicalDirector, click OK. to confirm. The practitioner's record will be reactivated.

Results