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Patient Management
Manage patient records and recalls.
Managing Patient Records
Add new patient records, deactivate or reactivate patient records, mark patient's as deceased, delete patient records and search for patient records using a patient's details.
Deceased Patients
When a patient dies, record the date of death details.

Patient Management
Manage patient records and recalls.
- Managing Patient Records
  Add new patient records, deactivate or reactivate patient records, mark patient's as deceased, delete patient records and search for patient records using a patient's details.
  - Search for Patient Records
    Open or search for an existing patient's records by their demographic or financial details.
  - Add New Patient Records
    When a new patient joins your health service, create a new patient record.
  - Edit Patient Records
    If required, update an existing patient's demographic details such as name, address, contact details, medicare number and so on.
  - Deactivate or Reactivate Patient Records
    If the patient has not visited your practice for some time, you can make their patient record inactive.
  - Duplicate Patient Records
    You can merge duplicate patient records.
  - Deceased Patients
    When a patient dies, record the date of death details.
  - Delete Patient Record
    If a patient record has no historical data, it can be permanently deleted from the Bluechip database.
- Recalls
  A Recall is a reminder given to a patient to remind them that they are due for a visit.

Deceased Patients

When a patient dies, record the date of death details.

Before you begin

When a patient is flagged as deceased, you cannot create new accounts, schedule appointments or issue new invoices for them. However, you can process existing invoices for the patient.

To mark a patient as deceased, you must have a permission to Mark patient as Deceased in BC Secure > Permissions. For more information, see Permissions.

About this task

Flag a patient as deceased in the Patient Details panel from Patient Explorer.

Procedure

To set a patient as deceased:

Open the patient's record.
If required, from the left pane, select the Patient Details tab.
In the Patient Details panel, set Deceased.
To acknowledge that you will not be able to create new accounts or invoices for this patient if you proceed, click OK.
In the Deceased Date field, enter the date of death.

Note:
You cannot enter a date later than the current date, nor earlier than the patient's date of birth.
Click Save at the top.

Results

The selected patient is set as deceased and you cannot create a new account or invoice for them.