Home
Administration
Set up and manageBluechip.
Automatic Updates
MedicalDirector periodically releases updates to content.
Connectivity Test
Check your connectivity with MedicalDirector's servers before running an update.

Administration
Set up and manageBluechip.
- Bluechip System Requirements
  This information applies to Bluechip 4.2.
- Bluechip Installation
  About installing Bluechip.
- Performing a Silent Installation of Bluechip
  A silent installation involves installing Bluechip onto multiple workstations simultaneously, and is typically initiated after-hours, unattended.
- Automatic Updates
  MedicalDirector periodically releases updates to content.
  - Connectivity Test
    Check your connectivity with MedicalDirector's servers before running an update.
  - MedicalDirector Automatic Updates
    Automatically download incremental updates for Clinical, Pracsoft, and Bluechip.
  - Service Improvement Program
    Allow MedicalDirector's Service Improvement Program to collect information about your Microsoft products and related applications.
- Upgrading Bluechip
  Preparing to update your Bluechip installation.
- Backup and Restore
- Routine Tasks in Bluechip
  Routine tasks ensure your business's financial data is accurate.
- Settings
  Configure practice, fee, list, template, printer, security and user settings.
- BC Secure
  Use BC Secure to set advanced permissions for each user and practitioner.
- Practitioner Records
- Managing User and Tenant Records
- Managing Other Records
- Searches
- Enabling and Reconnecting your EFTPOS Device for Bluechip
  Configure EFTPOS devices for use with Bluechip.
- Moving Your Bluechip Data to a New Server
- HCN SQL Repair Scripts Using SQL Server Management Studio
  Run these scripts if recommended by MedicalDirector Customer Care.
- Utilities
- File Formats for Import and Export
  File formats for importing and exporting data.

Connectivity Test

Check your connectivity with MedicalDirector's servers before running an update.

About this task

Before you first run MedicalDirector Automatic Update to update your installation of Clinical or Pracsoft, or the MDref, it is advisable to conduct a connectivity test, which checks the Notification Server and MedicalDirector Automatic Update Server for connectivity and displays any issues. The Connectivity Test can be used as a troubleshooting tool, if required.

Procedure

Click Start > All Programs > MedicalDirector > Automatic Update > Automatic Update > Connectivity Test.
The connectivity test starts and displays results as it progresses.
Click Close to exit the test.

Results

The connectivity test is complete.

What to do next

Failures encountered during the connectivity test are likely to be caused by a block on ICMP or HTTPS connections to update.hcn.com.au, HTTP connections to download.hcn.com, or connections to your server on port 8121.