Part-Paid Patient Claims

Before you begin

For Tyro EasyClaim Patient Claims (part-paid), there is no benefit refunded to the Patient's EFTPOS card via the Tyro Terminal. Rather. a Tyro receipt is printed, and the claim is processed as per the normal Patient Claiming procedure.

Procedure

  1. Open the patient's record and locate the Accounts section.
  2. Locate and double-click the Patient Claim account to open it.
  3. Select the Invoices tab.
  4. Click New Invoice. A new invoice is started.
    You may be prompted to verify the patient with Medicare if you have not previously done so.
  5. Within the new invoice, add Service Items as desired.
  6. You will be prompted to select the Date of Issue. Alter it if desired, and then click OK.
  7. You will be prompted to print the invoice.
  8. Select the Receipts tab.
  9. Click New Receipt and then within the receipt window, enter the following:
    • Select EFTPOS Auto as the type of payment.
    • Enter the card holder's Name.
    • Enter the Amount of the payment.
    • Place a tick in the Allocate check box against each service item you want to allocate payment to.
  10. Click Issue. You will be prompted to enter the date on which the receipt was issued.
  11. Process the payment with your EFTPOS device.
  12. Select the Invoices tab again.
  13. Click Patient Claim. The New Patient Claim window appears.
  14. Click Send. The online claim process commences.

Results

Once a claim has been submitted and processed by Medicare, the Patient Claim Results window appears.