Home
Administration
Set up and manageBluechip.
Bluechip Installation
About installing Bluechip.
Uninstalling and Reinstalling Bluechip
Uninstall and reinstall Bluechip if required.
Uninstalling Bluechip
How to uninstall and reinstall Bluechip.

Administration
Set up and manageBluechip.
- Bluechip System Requirements
  This information applies to Bluechip 4.2.
- Bluechip Installation
  About installing Bluechip.
  - Prerequisites
    Software that must be installed before you install the latest version of Bluechip.
  - Install Bluechip
    Install the latest version of Bluechip.
  - Install Bluechip on a New Server
    Install your current version of Bluechip on a new server.
  - Uninstalling and Reinstalling Bluechip
    Uninstall and reinstall Bluechip if required.
    - Uninstalling Bluechip
      How to uninstall and reinstall Bluechip.
    - Reinstalling Bluechip
      When you are ready to reinstall BluechipMedicalDirector Clinical, see Install Bluechip for instructions.
- Performing a Silent Installation of Bluechip
  A silent installation involves installing Bluechip onto multiple workstations simultaneously, and is typically initiated after-hours, unattended.
- Automatic Updates
  MedicalDirector periodically releases updates to content.
- Upgrading Bluechip
  Preparing to update your Bluechip installation.
- Backup and Restore
- Routine Tasks in Bluechip
  Routine tasks ensure your business's financial data is accurate.
- Settings
  Configure practice, fee, list, template, printer, security and user settings.
- BC Secure
  Use BC Secure to set advanced permissions for each user and practitioner.
- Practitioner Records
- Managing User and Tenant Records
- Managing Other Records
- Searches
- Enabling and Reconnecting your EFTPOS Device for Bluechip
  Configure EFTPOS devices for use with Bluechip.
- Moving Your Bluechip Data to a New Server
- HCN SQL Repair Scripts Using SQL Server Management Studio
  Run these scripts if recommended by MedicalDirector Customer Care.
- Utilities
- File Formats for Import and Export
  File formats for importing and exporting data.

Uninstalling Bluechip

How to uninstall and reinstall Bluechip.

Procedure

Ensure you have made a backup. For more information, see Backup Utility.
Back up any documents scanned into Bluechip. Browse to the following locations on your server computer, and copy the folders ‘Documents’ and ‘Imaging’ (if they are present) to an external drive.
- C:\Manageezy\HCN\Documents
- In XP - C:\ Program Files\Health Communication Network\Bluechip\Bluedata\Database Name\Imaging
- In Win7/8/10 - C:\Users\Public\Health Communication Network\Bluechip\Bluedata\Database Name\Imaging
Double-click the installer file (.exe). The Bluechip installation wizard commences.
Click Next to commence uninstalling Bluechip.
- You will be prompted to confirm this action.
- The removal process will commence, and you will be prompted upon completion.
With Bluechip uninstalled, in Windows check that all Bluechip ancillary components have been uninstalled. Any Bluechip components, such as those seen in the image below, must be uninstalled manually.
Locate and rename one of the following directories.
Tip:
Add the suffix 'OLD' to the name of the directory.
- If you run MedicalDirector Clinical in conjunction with Bluechip, locate and rename the Bluechip directory.
  The default location of this directory is:C:\Program Files (x86)\Health Communication Network\Blue Chip
- If you run Bluechip only, locate and rename the Health Communication Network directory.
  The default location of this directory is C:\Program Files (x86)\Health Communication Network

Results

Bluechip is uninstalled.

What to do next

If you also need to uninstall SQL, see https://knowledge.clinical.medicaldirector.com/knowledgebase/topics/Process_for_Removing_an_Instance.html in the MedicalDirector Clinical Knowledge Centre.

Note:

If you uninstall SQL, the process also uninstalls the database used by MedicalDirector Clinical (if you have it installed).

The instructions for removing SQL refer to "ESP instance". This is not relevant to a Bluechip-only installation and can be ignored.