Medicare Easyclaim Transaction Status

The following information describes the various Medicare Easyclaim Transaction status, and how to deal with them, where applicable. See Viewing Medicare Easyclaim Records for instructions on how to view these status definitions.

Note:
Bulk Bill claims via Medicare Easyclaim are handled as single transactions, although displayed as a 'batch' within Bluechip. This will be a change to the current process that Medicare Online claim users are familiar with.

Bulk Bill claims will be deposited in a lump sum, into the accounts you have set up with Medicare.

Status Description
Transmitted First notification after successfully submitting a claim.
Awaiting Process Report Status after clicking the Transmit button to retrieve the Process Report.
Awaiting Payment Report Status after clicking the Transmit button again after retrieval of the Process Report. Note that if the user allows enough time to retrieve the reports, then at the first instance of clicking Transmit he would also retrieve the payment reports , and the status would change to 'Ready to Receipt'.
Ready to Receipt Status after retrieval of both the process and payment reports.
Rejected Status when Medicare rejects all items within the batch.
Processed Status when Medicare approved some transactions in the batch and rejected others.
Finalised (Receipted off) Status when all transactions of the batch have been receipted-off (either auto receipted, manually receipted or no benefit payable).