Updating Your Bluechip Registration
Before you begin
Ensure you have your MedicalDirector Customer Number, Serial Number, and Practice Name as recorded with MedicalDirector. If you are unsure of these, please consult your Practice Manager or contact MedicalDirector Customer Service for assistance.
About this task
The Bluechip Registration Key is updated via BC Secure. You must have permission to access this utility. Please see your Practice Manager or contact MedicalDirector Customer Service for assistance.
Procedure
- Ensure that Bluechip is not running on any other computer.
- Within Bluechip select .
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You will be prompted that Bluechip must be closed to proceed. Click
Yes to confirm. Bluechip will close and the BC Secure
Login prompt will appear.
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Enter your BC Secure User Name and Password, and then click
OK to continue. BC Secure will open.
- Ensure you are viewing the Practice settings (select the Practice menu option if necessary - it is the default).
-
Click
The Update Bluechip Registration window appears.
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Remove the last alphanumeric character from the HCN Customer number, and then immediately re-add it to force a red * at the end of the box. Do the same to the Serial Number and Practice Name. Once the red * appears, enter the new registration key.
- Click Verify to verify the information you have entered.
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(Optional) If the new registration allows for fewer Practitioners/Tenants than that you currently have recorded in Bluechip, you will be prompted to deactivate one or more user registrations.
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Upon successful verification, the window will update accordingly.
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Click Apply to save your new registration information. You
will be prompted of a successful registration.
- Click OK. You will be returned to BC Secure. This concludes the steps necessary for updating your Bluechip Registration Key.