Write-offs

A write-off is used when an invoice has been issued with the expectation that the debt will be paid in full, but where circumstances have led the practice to the conclusion that the debt will never be paid. For example if the patient has passed away.

A write-off should not be used to adjust an error made by the user. If you have made an error in either the invoice or receipt, adjust the error by either adjusting the invoice or receipt.

Bluechip automatically distinguishes between 'bad debt' write-offs (due to bad payers) and 'claim' write-offs (due to errors in claiming e.g. write-offs recorded in Medicare Online claiming, IMC Claiming, Manual Batched invoice payments).

The write-offs history can be found within the Accounts window via the Write offs History tab.