Manually-Receipting Easyclaim Claims
It may be necessary to manually-receipt an Easyclaim claim if the claims are not finalised. This may occur if Medicare fails to supply the associated processing/payment reports for the claim.

becoming available, as shown in the image below.

For claims that have a status of Awaiting Payment Report, upon clicking Receipt you will be prompted with the following:

If you select No you will be presented with the Receipt window to manually receipt the claim.
If you select Yes, Bluechip automatically creates a receipt for the claim based on the amount details given in the Processing Report and finalises the claim, after which the status of the claim reads 'Manually Receipted'. Once a claim has been finalised in this way, the Transmit button is inactive.

If you select No the process is cancelled and you are prompted to view the Medicare Australia window.

