Standard Messages for SMS Reminders

You can create standard messages (templates) for each of the Practitioners in your Bluechip database, as well as a default practice-wide standard message.

Procedure

  1. From the Bluechip main window select SMS > Setup SMS Reminders.
  2. In the SMS Reminders Setup window, select the Standard Message tab.
    SMS Reminders Setup window, showing list of merge fields that can be inserted into the message
  3. From the Message Template list, select whether you want to edit the Practice-wide standard message or that for one of the Practitioners in your Bluechip database.
  4. Create the standard message. Optionally, right-click in the message body to display a list of merge fields that you can insert into your message. These merge fields are replaced automatically when you send the message. For example, if you enter the merge field [PatName], this will insert the name of the patient for whom you are creating the message. The merge field is inserted at the place where you clicked in the message. The message can have a maximum of 160 alpha-numeric characters, including characters added by merge fields. Bluechip assumes each merge field adds a set number of characters to the message. You can continue typing beyond Bluechip's estimate of the message limit, but the text is displayed in red and struck-through.

    Click Preview icon Preview at the top left of the SMS Reminders Setup window to preview your standard message.

    • Click Revert icon Revert to revert the text you've entered to the default SMS Reminders message, which is "[PatGiven], you have an appointment with [PractName] on [ApptDate] at [ApptTime]".
  5. Click OK.

Results

The standard message is saved.