To Manually-Receipt a Claim:
Before you begin
Procedure
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To begin manually-receipting an ECLIPSE claim, locate the claim you want to receipt, and either:
- Double-click the claim.
- Select the claim, and click Open
- The ECLIPSE-IMC Claim Results window appears.
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Click
- For claims that do not have a status of either 'Finalised' or 'Awaiting Payment Report', upon clicking
you will be prompted with the following message;- If you select 'No', the process is cancelled and you are returned to the ECLIPSE-IMC Claim Results window.
- If you select 'Yes', you will be presented with the New Receipt window (see Step 3).
- For claims that have a status of 'Awaiting Payment Report', upon clicking
you will be prompted with the following message;- If you select 'No', you will be presented with New Receipt window to manually receipt the claim (see Step 3).
- If you select 'Yes', Bluechip automatically creates a receipt for the claim based on the amount details given in the Processing Report and finalises the claim, after which the status of the claim reads 'Manually Receipted'.
- For claims that do not have a status of either 'Finalised' or 'Awaiting Payment Report', upon clicking
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You will be prompted to confirm that you want to manually-receipt the claim, after which the New Receipt window appears.