To Manually-Receipt a Claim:

Before you begin

Procedure

  1. To begin manually-receipting an ECLIPSE claim, locate the claim you want to receipt, and either:
    • Double-click the claim.
    • Select the claim, and click Open
    • The ECLIPSE-IMC Claim Results window appears.


  2. Click

    • For claims that do not have a status of either 'Finalised' or 'Awaiting Payment Report', upon clicking

      you will be prompted with the following message;

      • If you select 'No', the process is cancelled and you are returned to the ECLIPSE-IMC Claim Results window.
      • If you select 'Yes', you will be presented with the New Receipt window (see Step 3).
    • For claims that have a status of 'Awaiting Payment Report', upon clicking

      you will be prompted with the following message;

      • If you select 'No', you will be presented with New Receipt window to manually receipt the claim (see Step 3).
      • If you select 'Yes', Bluechip automatically creates a receipt for the claim based on the amount details given in the Processing Report and finalises the claim, after which the status of the claim reads 'Manually Receipted'.
  3. You will be prompted to confirm that you want to manually-receipt the claim, after which the New Receipt window appears.

Results