Sending Bulk SMS Reminders

The SMS Reminders feature can send SMS messages from MedicalDirector Bluechip to a mobile phone.

Before you begin

The message transfer is managed by a third party with whom you must register in order to send SMS messages.

About this task

There are two components to upgrading your SMS registration:
  • Initialising the new SMS registration from within MedicalDirector Bluechip
  • Configuring your proxy in order to send scheduled SMS messages

Procedure

  1. Both Single (SMS Selected Patient) or Bulk SMS (Bulk) options are accessed from SMS located in the top right of the Appointment Book. For this example a Bulk SMS will be processed. Click SMS > Bulk.
  2. In the Bulk SMS Wizard, click Next.
  3. In Step 1 of the Bulk SMS Wizard, select the customised Message Template from the drop down list, or create a new SMS Message. Click Next.
  4. In Step 2 of the Bulk SMS Wizard, select a date/time range, practitioners and/or group. This will only include the appointments that meet the criteria that have been selected. Click Next
  5. In Step 3 of the Bulk SMS Wizard displays. Select the Appointment Type(s) required for each practitioner. There must be at least one type selected for each practitioner. Click Next
  6. Step 4 of the Bulk SMS Wizard provides the list of patients that will receive the bulk SMS. Tick Show Excluded Patients to view the patients who are excluded from the list on the basis that they have either opted out of receiving SMS messages or have no mobile phone number recorded.
  7. In Step 5 of the Bulk SMS Wizard, click SMS Credit Check to determine if there are enough credits to send SMS messages to all of the selected patients. After the credit check results come back as successful, click Finish.

Results

Email reminders are sent to the selected patients.