Appendix 1: Transmit Conditions
The following table lists the conditions that determine whether an SMS message is sent.
Condition | Value | SMS Possible | Where Configured |
---|---|---|---|
Patient Opt-out | True | No | Patient's record |
False | Yes | ||
Practitioner Opt-out | True | No | Practitioner settings > Appointment tab |
False | Yes | ||
Appointment Type Opt-out | True | No | Practitioner settings > Appointment tab |
False | Yes | ||
Day is Practice Holiday | True | No1 | Practitioner settings > Holidays |
False | Yes | ||
Day is Plan Absent Day | True | No* | Practitioner settings > Holidays |
False | Yes | ||
Do not send reminders on closed/absent days** | True | Yes | SMS Reminders settings |
False | No |
*SMS messages will still be sent if the "Do not send reminders on closed/absent days" option is not chosen.
**SMS messages will only be sent on closed/absent days if this option is selected.