Step 1: Selecting and Editing the SMS Message

In this step, you design the message that will be sent to patients. The message can consist of;

  • A pre-defined template.
  • A pre-defined template you then modify.
  • A blank message you then add to.
  • A predefined message template can be selected from the drop-down list, with a <Blank> template the default option.
  • The Message Template drop-down list is selected by default when you first access this window. You can re-select it at any time via the key combination of Alt + M
  • The number of characters remaining is indicated, and will have the same presentation as in the Ad-hoc message window (Select SMS > Send Single SMS Message from the Bluechip main window).
  • If your message exceeds the maximum number of characters (160), all characters in excess of that maximum are displayed in red.
  • It is not possible to enter line breaks in the message body, even if you paste the message in from another application.
  • Merge fields can be added to the message by right-clicking on the message body.

  • To preview the message, click

    or press This function can be access by pressing Alt + F
  • The wizard will allow you to proceed to Step 2 when the SMS message body contains some text i.e. you cannot proceed if you leave the message body blank.