When can a Claim be Deleted?

All claims can be deleted at any time; deletion of a claim does not depend on its respective status. However, there are a few exceptions to this rule:

• If the user does not have permission for electronic claim deletion.
• If a claim has already been deleted.
• If a Medicare Easyclaim transaction has not reached 48 hours since claim submission.
• If a patient claim fails 'Same-day Delete' process within 24 hours since claim submission.