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Get Started
Welcome to Bluechip, a practice management solution for specialist practices, larger general practices and private day surgery hospitals!
Getting Around
The Practice Explorer
Medicare Window
Medicare Patient Claim Window
The Medicare Patient Claim window allows you to submit invoices to Medicare using Patient Online Claiming.
Notes on Patient Claiming

Get Started
Welcome to Bluechip, a practice management solution for specialist practices, larger general practices and private day surgery hospitals!
- Updating Your Bluechip Registration
- Keyboard Shortcuts
- Starting Bluechip
- Getting Around
  - The Patient Explorer
  - The Practice Explorer
    - Practice Explorer
    - Appointment Book Window
    - Bank Transfers Window
    - Banking Window
    - Batches Window
      The Batches window allows you to view, issue or receipt a batch of invoices.
    - MD Billing Window
    - Medclaims Logs Window
    - Medicare Window
      - Notes on Reports for Medicare Online
      - Notes on the Claims Window
      - Claim Delete Reason
      - Medicare Online Claim Authorisation - New Claim Window
      - Medicare Online Claim Transmission Log Window
      - Medicare Online Claim Receipt Window
      - Medicare Online Claim Rejected Items Window
      - Medicare Online - Processing Claims Window
        Use the Medicare Online - Processing Claims window to monitor the claim process.
      - Patient Updates Window
      - New Medicare Online Claim Window
      - Medicare Patient Claim Window
        The Medicare Patient Claim window allows you to submit invoices to Medicare using Patient Online Claiming.
        Notes on Patient Claiming
      - Medicare Patient Claim Results Window
        The Patient Claim results window displays the results of any claims you have processed using Online Patient Claiming.
    - Recalls Window (Practice Explorer)
    - Today's Patients Window
    - Waiting List Window
    - Waiting Room
      The Waiting Room displays a list of patients attending or scheduled to attend your clinic for the current date.
    - WP Deferred Printing Window
      The WP Deferred Printing window lists correspondence waiting to be printed.
    - WP Review Window
      The WP Review window displays correspondence waiting for review.

Notes on Patient Claiming

All services in the Patient Claim must be either in-hospital or out-of-hospital;
When the full amount for the invoice has not been paid, the benefit will be paid to the Practitioner, regardless of the claimant. Claimant details are required so that the cheque can be sent to the Claimant for forwarding to the Practitioner.
The Claimant can either be the Patient themselves, or another interested party. Interested parties (for example parents) are made available in the Claimant selection of the class setup for this account.
The Claimant must have a valid date of birth and must be at least 12 years of age.
The Claimant must have a valid and current Medicare card.
If the payment is by EFT
Account Name, BSB, and Account Number fields must have a value or the 'Use Medicare EFT Details' check box is ticked.
The Claimant's Address must be "Use Medicare Address". (An address is required so that Medicare can send the Claimant a Statement);
The Claimant must agree to the terms of the "Claimant Declaration" before a Patient Claim can be submitted or stored.
Updates to the address details of the Claimant 's record will only be applied when the "Update Addressee Record" option is checked and the "Use Medicare Address" option is not checked;
Addressee address changes will not be maintained between changes of Claimant.
Once the Send or Store buttons have been clicked, the Patient Claim window will disappear while Medicare processing takes place.
The claimant must agree to the terms of the Claimant Declaration before a Patient Claim can be processed.