Permissions to Delete Submitted Online Claims

To delete a claim that has already been sent to Medicare, you must ensure you have 'Electronic Claims Deletion' permission, which is set via BC Secure. Note also that if you assign a user the 'Practice Manager' set of permissions, they receive 'Electronic Claims Deletion' permission automatically.

Note:

When you delete a claim, you will be prompted to provide a reason for doing so. You may select from one of the supplied reasons, or type your own into the form provided. The reason you provide will appear in the Deleted Claims Audit Trail Report.